Everything you need to know about our pet care services
202 Five-Star Reviews | NePoPo® Graduate | Woman & Veteran Owned
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We're woman and veteran-owned with NePoPo® Graduate. We limit our capacity to provide personalized attention to each pet. Unlike large facilities with 50+ dogs, we maintain small groups ensuring your pet gets individual care, not just warehouse storage.
We're located at 7337 Tomotley Road, Maryville, TN 37801. We serve Maryville, Alcoa, Louisville, Friendsville, Seymour, and surrounding Blount County areas. Our pet taxi service covers up to 10 miles from our facility.
Monday-Friday: 7:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: CLOSED — our team recharges; boarding guests still receive 24/7 care. We offer outside-hours pickup/drop-off for an additional $10 fee. Holiday hours may vary.
Required: Rabies, DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus), and Bordetella. All vaccinations must be current. We recommend but don't require flea/tick prevention.
Bring your dog's regular food (prevents stomach upset), any medications with clear instructions, favorite toys or blankets for comfort, current vaccination records, and emergency contact information. We provide bowls, bedding, and treats (with your permission).
Boarding is $55 per night. Multi-dog families pay $45/night for additional dogs. Holiday boarding is $65 per night. Pickup after 4:00 PM incurs an additional night's charge as your pet has received a full day of care including feeding, potty breaks, enrichment activities, and playtime.
We don't recommend visits as they can cause anxiety and disrupt routines. Instead, we send daily photo updates so you can see how much fun your dog is having!
We administer medications at no extra charge. Bring medications in original containers with clear instructions. We can handle pills, liquids, injections (like insulin), and topical treatments.
Daycare includes supervised playtime, socialization, basic training reinforcement, rest periods, fresh water access, and lots of love and attention. Dogs are grouped by size and temperament for safety.
Never! We love senior dogs and customize activities for them. They get gentle play, extra rest, modified exercise, and special attention. Many older dogs thrive with the mental stimulation and companionship.
Our trained staff carefully monitors all interactions. Dogs are separated by temperament and play style. If a dog needs alone time or doesn't enjoy group play, we provide individual attention and activities.
Daycare is $25 per day. Drop off between 7-9 AM, pick up between 4-7 PM (Mon-Fri). Saturday hours are 9 AM - 5 PM (Sunday closed). Half days available for $20 (4 hours or less).
NePoPo® (Negative Positive Positive) is a balanced training method that uses minimal pressure followed by double positive reinforcement. It creates clear communication between dogs and handlers, resulting in confident, happy dogs who understand expectations.
Our board and train programs (2-8 weeks) include daily training sessions, basic to advanced obedience, behavior modification, socialization, progress videos, handler training sessions, professional equipment, and lifetime support. Every dog is different, so give us a call at (865) 300-5988 for a personalized quote.
Yes! Our certified trainers specialize in behavior modification. We evaluate each dog individually and create customized training plans. There's an additional fee for aggressive dog handling, but we're committed to helping every dog.
Yes, we offer private lessons at $75/hour. These are perfect for specific issues or owners who want to be actively involved in training. Package deals available.
Full service grooming includes: bath, blow dry, nail trim, ear cleaning, anal gland expression (if needed), and breed-specific cuts. Full groom starts at $75 and varies by size, breed, and coat condition: Small dogs $75–$90, Medium $90–$110, Large $110–$140. Bath & nails from $35.
Depends on breed and coat type. Long-haired dogs: every 4-6 weeks. Short-haired dogs: every 8-12 weeks. All dogs benefit from monthly nail trims. We can recommend a schedule based on your dog's needs.
Currently, we only groom dogs. We can recommend trusted cat groomers in the Maryville area if needed.
We accept cash, check, and all major credit cards. Payment is due at time of service. For boarding, we require a 50% deposit to hold your reservation.
Yes! Military/veteran discount: 10%, Multiple pet discount: 10% off second pet, Referral rewards program, Package deals for regular daycare attendance.
48-hour notice required for cancellations. Last-minute cancellations may forfeit deposit. We understand emergencies happen and handle them case-by-case.
No hidden fees! Our prices include everything except: outside-hours service ($10), aggressive dog handling (varies), and holiday boarding ($65/night). Medication administration is FREE.
We're here to help! Contact us for any questions not covered here.